Terms of Service

Effective Date: June 24th, 2025
Last Updated: June 24th, 2025

These Terms of Service (“Terms”) govern your access to and use of games, websites, software, services, and content provided by DarkLoom Studio Inc. (“DarkLoom,” “we,” “us,” or “our”), including but not limited to SwordFall and all future titles developed or published by DarkLoom Studio.

By downloading, installing, accessing, or using any of our games or services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you may not access or use our services.

1. Eligibility

To use our services, you must be:

At least 13 years old (or older if required by local law);
Legally able to enter into a binding contract;
Using our games and services only for personal, non-commercial entertainment purposes.

Parental consent may be required for users under 18 in some jurisdictions.

2. Your Account

You may need to create an account to use some of our features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

DarkLoom reserves the right to:

Suspend or terminate accounts for violations of these Terms;
Reset progression or restrict features in cases of cheating, abuse, or technical exploitation.

3. License and Use Restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to use our games and services for personal, non-commercial use, subject to these Terms.

You agree not to:

Copy, modify, distribute, or reverse engineer our games;
Use cheats, bots, hacks, or unauthorized third-party software;
Exploit bugs or technical vulnerabilities;
Harass, threaten, or abuse other players;
Use our services for commercial or promotional purposes without written consent.

4. Virtual Items and Purchases

Our games may include in-game virtual items (e.g., currency, cosmetics, packs). These have no real-world value and are non-refundable and non-transferable.

Purchases are final. DarkLoom is not obligated to provide refunds unless required by law. We may modify, remove, or change the availability of virtual items at any time.

5. Ownership and Intellectual Property

All content in our games and services—including characters, art, code, music, names, logos, and other materials—is owned or licensed by DarkLoom Studio and protected by copyright and trademark laws.

You may not use our intellectual property except as expressly allowed by us.

6. User Content

You may submit or create content (e.g., usernames, messages, feedback). By doing so, you grant DarkLoom a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, and distribute your content in connection with our services.

You represent that you have the rights to submit such content and that it does not violate any laws or third-party rights.

7. Community and Conduct

We expect all players to follow respectful behavior in-game, on forums, and in our community spaces (e.g., Discord).

Prohibited conduct includes:

Hate speech or discrimination
Harassment or abusive behavior
Impersonation of other users or staff
Posting of personal/private data

Violations may lead to content removal, account restrictions, or bans.

8. Updates and Maintenance

We may update or modify our games and services at any time, including changes to gameplay, features, or progression systems. We may also perform maintenance, which could temporarily disable access.

DarkLoom is not liable for any loss of content or progress caused by updates, outages, or bugs.

9. Third-Party Services

Our games may interact with third-party platforms (e.g., Apple, Google, Steam, Discord). You acknowledge that their terms and privacy policies apply when using those services.

We are not responsible for third-party content, services, or failures.

10. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free operation, or that content will be free from harmful components.

You use our games and services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, DarkLoom Studio is not liable for:

Any indirect, incidental, special, or consequential damages;
Loss of profits, data, or reputation;
Any unauthorized access or use of your data;
Any bugs, errors, or technical issues in our games.

Our total liability shall not exceed the amount you paid us in the 6 months preceding your claim (if any).

12. Termination

We reserve the right to suspend or terminate your access to our games and services at any time, with or without notice, for any breach of these Terms or for business/legal reasons.

You may stop using our services at any time.

13. Changes to These Terms

We may update these Terms occasionally to reflect changes in law, services, or company structure. We will notify you of material changes through our website or games.

Continued use of our services after updates means you accept the revised Terms.

14. Governing Law and Disputes

a. For Residents of the United States and Canada

If you are a resident of the United States or Canada, these Terms are governed by and interpreted in accordance with the laws of the Province of Quebec, Canada, and the applicable federal laws of Canada, without regard to conflict of law principles.

You and DarkLoom Studio agree that:

Any legal action, arbitration, or other dispute resolution arising out of or relating to these Terms, our games, or services shall be resolved through binding arbitration or civil litigation (as permitted by law).
Unless otherwise required by mandatory local laws, such proceedings shall take place in Montreal, Quebec, Canada, and the parties consent to the exclusive jurisdiction of the courts located there.

You further agree to:

Waive the right to a jury trial and agree that all disputes shall be resolved on an individual basis;
Not participate in class actions, consolidated proceedings, or representative lawsuits related to any DarkLoom Studio service or game;
Submit disputes to informal resolution efforts before initiating any formal claim (see Section 14c below).

b. For Residents Outside the United States and Canada

If you reside outside of North America, including the European Union, United Kingdom, or other territories, these Terms are governed by the laws of Canada, unless otherwise required by mandatory local law.

You may bring claims in your local court if required by consumer protection laws.
Otherwise, any disputes shall be subject to the exclusive jurisdiction of the courts of Montreal, Quebec, Canada.

c. Informal Dispute Resolution

Before initiating any legal claim or arbitration, both parties agree to make a good-faith effort to resolve the issue informally by contacting support@darkloomstudio.com.

We aim to respond within 30 days.
If the matter cannot be resolved informally, either party may pursue formal legal action in accordance with the applicable sections above.

d. Class Action Waiver

To the fullest extent permitted by law, you agree that any disputes or claims must be brought solely on an individual basis, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

15. Contact Us

If you have questions or concerns about these Terms, please contact us at:
📧 support@darkloomstudio.com